Abstracts by keywords: Performance Management
Balanced scorecard approach: case study in the healthy Kinzig valley
In a previous article (see MVF 06/12) it was theoretically worked out that the Balanced Scorecard (BSC) approach can represent a helpful system for the performance management (PM) of networks in the healthcare system (cf. Pimperl et al. 2012) . This second article focuses on practical feasibility aspects. The aim is to use a case study in individual case design (see, for example, Yin 2003; Eisenhardt 1989) to discuss the development and implementation process in an integrated care system in the German healthcare system. The IV model Gesundes Kinzigtal serves as a case study.