Abstracts by keywords: customer benefits
The gross value added in the core area of the healthcare industry was around 350 billion euros in 2017. This corresponds to around 12 percent of the gross domestic product. The health sector is not only seen as an important economic sector per se, but also has great economic benefits, as health is seen as the basis for creativity and economic success (BMG 2019a, WHO). In the current discussion, in addition to medical progress and technological achievements, holistic considerations play a role, which lead to better care and can be achieved through the digital networking of the actors. Compared to other European countries, Germany lags behind when it comes to digital offerings, and the welcome initiative to establish a “Global Health Hub” cannot hide this.