Abstracts by keywords: competitiveness
First of all, it helps to repeat something that goes without saying: the healthcare system is there for the citizens, especially if they are patients, and not the other way around. Patient-centeredness is therefore the consistent alignment of all actors and their services/contributions as well as processes to the needs of patients1. It cannot be ignored that the term patient-centeredness has been devalued through inflationary use. The authors of this article therefore prefer the term patient orientation. This is the path to a healthcare system that actually aligns its services, including drug supply, with the needs of patients and enables targeted and easy access to these services for patients. The term is also interpreted heterogeneously in the literature.