Abstracts by keywords: Clinical care
Individual experience of hospital stays – needs and expectations of patients
Psychological aspects of a hospital stay are crucial components of the choice of hospital. The qualitative psychological study by psychonomics AG examines this topic from the patient's perspective. As a result, six dimensions of experience form parts of a complex and sometimes contradictory motif structure. The holistic nature of the motif structure means that a one-sided approach to the motif can lead to unexpected side effects. The results are not only the key to successful hospital marketing, which is becoming increasingly important in times of increasing financial challenges and increasing patient responsibility. In connection with this, their use ensures optimized care for patients.