Abstracts by keywords: Changing in health care processes
In order to record, evaluate and change care processes, the data collected must be operationalized into meaningful key figures. These key figures reflect the dimensions of finance, performance and quality. Due to the highly sectorized structure of the German healthcare system, the individual healthcare sector has traditionally been assessed. However, modern key performance indicator systems must be able to map a care process that spans sectors, disciplines and professional groups. Through several legislative processes, health insurance companies have been given a more active role in designing new forms of care. The data available to health insurance companies is now of good quality and allows care to be mapped using key figures. For this purpose, key performance indicator systems can be used that enable a cross-supply process parallel to a sector-specific view. Using such systems, health insurance companies can both intervene in the care process and recognize the effects of such an intervention.