Abstracts by key term: Risk forecast
MedicalContact AG's Casaplus geriatric training program has been offering telephone health coaching for multimorbid geriatric patients since 2007, and approximately 30,000 patients have already benefited from it. The critical success factors for such a program are the risk-based identification of suitable candidates, participant recruitment, and individualized support from specially trained medical professionals. Since 2017, the Casaplus program has been further developed in collaboration with the VIACTIV health insurance company and DCC Risikoanalytik GmbH to include AI-based components for both the prediction of modifiable risks during the identification process and the use of risk-adjusted propensity scores during the evaluation of smartCasaplus coaching. The current evaluation results from the VIACTIV health insurance company show that, taking into account allocation effects and program costs, an average return on investment of 1.7 was achieved over the first four program years.