Prize winner in health care – Bayreuth company secures Ludwig Erhard Prize

28.11.2023 13:58

The Bayreuth service provider Gedikom Gesundheitdienstleistung Kommunikation GmbH has been working exclusively for and with players in the healthcare sector since 2006. As a subsidiary of the Bavarian Association of Statutory Health Insurance Physicians, the company is responsible for call center services, communication and advice and is always willing to drive quality development forward - so much so that it has already received several awards for this, including the coveted Ludwig Erhard Award. Price.

Just a few months after Gedikom was founded, the first telephone hotline was launched in March 2007, operated by a total of 55 employees. At this time, callers were primarily given psychotherapy places and medical on-call services. Just a year later, after introducing a quality management system, the company received the quality certificate according to DIN EN ISO 9001 for the first time. From this point on, one milestone followed the next: In addition to the first in-house trainees for dialogue marketing, to being awarded the Bavarian Quality Prize, to... By introducing corporate health promotion into its own company, Gedikom has consistently increased both its track record and its size.

Ludwig Erhard Prize for great achievements

One of the highlights in Gedikom's development was the awarding of the golden Ludwig Erhard Prize last year in the “Large Companies” category. This seal of quality was awarded, among other things, for the company's focus on social benefits, its status as an attractive employer, a successful digitalization strategy and constant further development despite the hurdles of the corona pandemic. “Right from the start, we have made it our goal to support patients, doctors, pharmacies and other medical facilities or service providers with communication services in order to ensure optimal medical care together,” explains Christian Hess, Managing Director of Gedikom. “We offer a high level of quality in terms of personnel and technology for optimal services and solutions. The advantages of Bayreuth as a business location also contribute to this, as it offers employers a high quality of life and good career opportunities at the same time.”