Nursing service HUMANIS: Top marks from the medical service of the health insurance companies

12.02.2013 10:20

The nationwide nursing service Humanis has made a name for itself for over 20 years as an alternative to nursing homes through care within your own four walls. The high quality with which the company provides its service is now repeatedly confirmed by the very good audit results from the Medical Service of Health Insurance Companies (MDK).

It has always been and is our goal to constantly combine the highest quality of service, combined with a friendly and humane approach. Our work must withstand unannounced inspections by the MDK at all times and be transparent for everyone involved, says Humanis managing director and gerontologist Adriano Pierobon. Our employees contributed to this good result.

Constant participation in further training and further education helps to maintain the good level in the future. As an example, Pierobon cites the ongoing training course (everyday carer/dementia carer in accordance with Section 87b Paragraph 3 SGB XI). Approximately 50% of our workforce take part in this.

Long before the nursing reform, the Humanis nursing service had itself regularly inspected and certified by the independent “Institute for Quality Labeling of Social Services”. On the one hand, to prevent possible “operational blindness” and, on the other hand, to give interested parties the security of a transparent and proper service quality. With the introduction of transparency publications, all approved outpatient and inpatient facilities have been checked annually by the medical service of the health insurance companies since 2010. The consumer can then access the test results on the Internet and find out more about the respective institution.