E-Health: Health coaching in Abu Dhabi

21.10.2009 10:59

Almeda commissions careon to install the case management software providinCare®

Daman NationalHealth Insurance has opened a new Medical Service Center (MSC) in Abu Dhabi to provide telephone support for chronically ill patients. The cooperation partners are almeda GmbH and MunichHealth. The pilot project includes program concepts and coaching methods from almeda and the case management software providinCare® from the eHealth specialist careon, with which all operational processes are automatically controlled.

The telemedicine health programs already implemented in Germany have been culturally adapted for the Arab market. The project is continuously supported by Munich Health, a division of Munich Re AG.

The aim is to sustainably improve the quality of life of patients and to coordinate diabetes therapy as part of the disease management programs. In order to optimally prepare the coaches employed in the MSC for their assignment, they were comprehensively trained by experienced employees of almeda - the provider of assistance and telemedicine health services for the Munich Re Group - and trained at the Bad Mergentheim Diabetes Academy.

The central content was the promotion of patient compliance, the teaching of lifestyle interventions and the use of the case management software providinCare®, designed by almeda and developed by careon.