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BVMed publishes information package on dealing with medical device returns

The Federal Medical Technology Association, BVMed, has published an information package on how to deal with medical device returns. It contains information, recommendations for action and sample procedural instructions for those responsible in companies and medical institutions.

The brochure can be ordered at www.bvmed.de/retouren. A pack of five costs 16 euros, a pack of ten costs 30 euros net.

Dealing with medical device returns is a challenge. Whether the products are returned due to a complaint or a request for repair: the returned goods can be contaminated with infectious biological substances or hazardous substances and endanger the employees who come into contact with them. For this reason, a returns information package was developed at BVMed.

The BVMed brochure “Returns in Medical Facilities” is aimed at those responsible in medical facilities and contains compact information on the assessment, treatment, packaging and transport of medical returned goods. There is also a sample procedure instruction. It is aimed at those responsible in the company and should be adapted to the individual company situation.

The brochure can be found at www.bvmed.de/retouren be ordered.

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