New DAK service: patient receipt at the click of a mouse

13.03.2015 09:46

DAK-Gesundheit offers a new online service: From now on, insured people can request their patient receipt easily and conveniently online. In this way, the health insurance company makes it easier for its customers to access their own personal data. At the same time, there is more transparency when it comes to the costs of medical treatment. The special highlight: DAK policyholders can request their data for a period of up to two years. The legal requirement is only 18 months.

Previously, insured persons had to submit a written application in order to find out about the amount of treatment costs. “That’s over now,” says DAK expert Dieter Carius. Now all you have to do is press the “Patient receipt” button in the password-protected “My DAK” area and enter the desired period. “The requested data will then be compiled immediately and sent to the insured person by letter.”

Not only those with private health insurance can use an invoice to get an overview of the treatment costs. People with statutory health insurance also have a legal right to a patient receipt. This lists all services and costs of medical treatment. A clear and easy-to-understand list should provide a clear picture of the treatment costs. You can have a patient receipt issued directly after a visit to the doctor or hospital, and since 2012 you can also apply for it from your health insurance company.

With 6.2 million insured people, DAK-Gesundheit is one of the largest health insurance companies in Germany. In 2013, around 71.4 million medical treatments were billed to health insurance companies with total expenditure of 3.3 billion euros.