New publication “Case Management Guidelines”

09.06.2015 19:41

The German Society for Care and Case Management (DGCC) is publishing its first guidelines on the case management concept through medhochzwei Verlag. These guidelines represent the professional standards declared binding by the DGCC and apply to facilities that apply the case management concept and to the case managers working within them. The recommendations also apply to legal regulations and their implementation.

The guidelines include four standards for case management: the basic framework recommendations with quality standard definitions for the concept, the ethical principles, as well as standardization and auditing principles for institutions and the certification system that covers training and further education.

These guidelines, which were developed within the DGCC through a long-standing discursive process, taking international specialist literature into account, preserve the diversity of this relatively new approach. However, they present criteria and standards that serve as benchmarks for case management practice and theory. The aim – and this is the professional association's concern – is to ensure that case management is included where it's labeled.