In the report of the Expert Commission for Health Policy of the Heinrich Böll Foundation under the title “How will we be tomorrow? - Paths to more efficiency, quality and humanity in a healthcare system based on solidarity” (Berlin, February 2013), among many other recommendations, a “legal right to information” is called for for patients in order to achieve quality transparency and thus build a more fruitful incentive structure in care. Numerous offers already make this possible today. For example, the white list offers patients the opportunity to search for a nursing home, hospital, doctor or dentist while taking into account the reviews of other patients (www.weisse-liste.de). These are important advances and development directions and the authors expressly welcome the recommendation of the expert commission - the responsible patient is getting closer. But from a psychological point of view, the path to becoming a responsible patient is not guaranteed solely by an appropriate offer. On the receiving end you encounter a complex structure of conditions and factors that can only be approached through an understanding dialogue. In addition, patients are also exposed to other influences, for example the treating doctors, who are often ambivalent towards pre-informed patients (Baumgart 2010).

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