AOK Bayern, Zava and Noventi conclude selective contract
20.05.2021 11:37
For asthma, bronchitis, or the flu, video consultations with an integrated e-prescription solution are now available free of charge to all AOK Bayern policyholders. If the patient needs medication, the doctor will issue the appropriate prescription directly.
To this end, the AOK Bavaria for their insured persons with the telemedicine provider Zava and with the billing company Noventi a selective contract pursuant to Section 140a of the German Social Code (SGB V). Together, the partners aim to establish comprehensive electronic processes. Noventi will ensure the technical requirements for pharmacies, while Zava will ensure outpatient medical care.
The partners want to work together to simplify processes for patients:
"Whether it's medical advice, a prescription, or a sick note – participating insured persons will in future be able to use the AOK video consultation conveniently from home, thus relieving the burden on practices, especially during the coronavirus pandemic," says Dr. Anja Schramm, expert for digital care management at AOK Bayern.
Dr. Claudia Linke, Managing Director of Zava Germany, adds: "We are pleased to be able to provide safe, fast, and reliable care to AOK insured members in Bavaria via our telemedicine solution. We are convinced that video consultations and e-prescriptions will form the basis for further telemedicine projects and that, based on these, care can be noticeably redesigned for patients."
Dr. Hermann Sommer, CEO of Noventi Health: "The proportion of prescriptions issued through video consultations is steadily increasing; as a strong partner to pharmacies, we are using new solutions to ensure a smooth patient transition to local pharmaceutical care."
The service is now available to all AOK policyholders in Bavaria via the online portal and the "My AOK" app. Policyholders can use Zava's video consultation for respiratory illnesses free of charge from Monday to Sunday between 7 a.m. and 7 p.m. The e-prescription solution makes it easy for anyone who needs medication: Patients can choose whether their e-prescription should be sent to one of almost 2,700 participating local pharmacies in Bavaria or to a mail-order pharmacy. Sick notes are also possible: Patients receive their certificate of incapacity for work directly by mail. A secure solution for electronic sick notes is to be introduced in the medium term. Furthermore, the cooperation partners intend to offer policyholders a digital option for follow-up prescriptions over the next three months. Further joint care models for policyholders are planned.