With the cardio guide, patients had to go back to the hospital less often

20.07.2021 12:25

Those who receive personal care are less likely to have to go back to hospital: In an initial interim evaluation of the “Cardiolotse” innovation fund project, AOK Nordost and Vivantes Netzwerk für Gesundheit GmbH were able to determine this positive effect of personal patient care after a hospital stay. The project partners are confident that the cardiopilot can be the blueprint for a new, independent professional profile of a patient pilot that can also be used for other chronic illnesses. Therefore, after the project ends, they initially continue it on the basis of a selective contract. In spring 2022, the Technical University of Munich, which is supporting the pilot project, will have completed the full evaluation.

“The 'Cardiolotse' is a project that should set a precedent. The interim evaluation and the positive feedback from patients, cardio pilots and doctors show that we have established a successful pilot model here,” says Daniela Teichert, CEO of AOK Nordost. “Thanks to the personal approach directly at the hospital bed, our insured persons quickly built up a relationship of trust with the Cardiolotsen and were happy to take advantage of the offer of personal patient care.” The “Cardiolotse” is the only pilot model nationwide to date in which a health insurance company and a hospital cooperate directly. Dr. Johannes Danckert, Managing Director of Clinic Management and comm. Chairman of the Vivantes management explains: “The project is absolutely forward-looking. In the future, healthcare will rely much more heavily on outpatient services and networking between several players in order to make inpatient stays as unnecessary as possible - through personal but also digital support. Vivantes therefore relies on the triad of “connected-human-digital” in order to further develop the quality of care in the interests of the patients.”

Valuable support during the pandemic

In the project, ten cardiologists cared for more than 1,000 heart patients. After the outbreak of the Dorona pandemic, the positive effects of personal patient care became particularly clear. The Cardiolotsen received numerous patient inquiries and inquiries, especially at the beginning of the pandemic. Many patients reported because they had difficulty arranging doctor's appointments. The cardio pilots were able to provide important help quickly and easily to AOK Nordost in Angbane, because it can be life-saving for heart patients if they attend important doctor's appointments.